The Help Desk provides assistance for Northwestern students.
Our goal is to serve as a main contact for students to obtain support with issues such as computer hardware and software problems, account access, and network connectivity.
Student Technology labs follow the NSU academic calendar. The labs do not open on any weekend that precedes or follows a scheduled student break and do not reopen until the official date and time that classes resume.
Student Web Printing
Web Printing is a service to enable printing for laptop, wireless and unauthenticated users without the need to install print drivers. Submitted print jobs will be held in the print queue of the chosen printer for one hour before being deleted. Please ask the lab worker to release your job when you arrive at the lab. Print jobs are available during the lab's normal operating hours.
File types that can be used for web printing include Microsoft Word (.doc & .docx), Microsoft Excel (.xls & .xlsx), Microsoft PowerPoint (.ppt & .pptx), Adobe Acrobat (.pdf) and Microsoft Document Writer files (.xps).
Please click HERE to submit your print job.
Microsoft Software available with an Academic Discount
|4 years subscription includes ongoing version updates
For 2 PCs/Macs plus select mobile devices
Produce professional-looking reports and research papers effortlessly
Turn your ideas into great-looking presentations
Create a budget and keep your expenses on track
Collect all your information in one easy-to-find place
Stay connected to your world with powerful email and calendar tools
Create professional-quality newsletters and brochures
Organize & report important information with easy-to-use database tools
+20GB of additional online storage
60 minutes of Skype calls per month
All Microsoft Software with an Academic Discount are available by visiting the Microsoft Student Store
NOTE: All software is purchased through the Microsoft Student Store. NSU cannot provide assistance for purchases or downloads of Microsoft software. Please contact Microsoft directly for assistance.
|For iPad only|
Open Compatibility settings for Internet Explorer to view videos on Moodle.
Download Compatible Java Runtime Environment (JRE) version for Moodle.
Download Respondus LockDown Browser for use with tests in Moodle.
Campus Areas with Wireless Access
|Campus Buildings with Wireless||Outdoor Hotspots|
|Alumni||New Fine Arts
||Front of Russell
|Bienvenu||Prather Coliseum||Between the Fine Arts Buildings
||Between Fournet, Kyser & Williamson
|Family & Consumer Sciences (FACS)||Russell||Between FACS, Fournet & Morrison
||Front of the Field House
||Teacher's Education Center (TEC)
|Health & Human Performance (HHP)