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GETTING STARTED AS AN ONLINE STUDENT

The Help Desk provides assistance for Northwestern students.

Our goal is to serve as a main contact for students to obtain support with issues such as computer hardware and software problems, account access, and network connectivity.

 

ANNOUNCEMENT

Student Technology labs follow the NSU academic calendar. The labs do not open on any weekend that precedes or follows a scheduled student break and do not reopen until the official date and time that classes resume.

 

Student Web Printing

Web Printing is a service to enable printing for laptop, wireless and unauthenticated users without the need to install print drivers. Submitted print jobs will be held in the print queue of the chosen printer for one hour before being deleted. Please ask the lab worker to release your job when you arrive at the lab. Print jobs are available during the lab's normal operating hours.

File types that can be used for web printing include Microsoft Word (.doc & .docx), Microsoft Excel (.xls & .xlsx), Microsoft PowerPoint (.ppt & .pptx), Adobe Acrobat (.pdf) and Microsoft Document Writer files (.xps).

Please click HERE to submit your print job.

 

Microsoft Software available with an Academic Discount

4 years subscription includes ongoing version updates



For 2 PCs/Macs plus select mobile devices

Word
Produce professional-looking reports and research papers effortlessly
PowerPoint
Turn your ideas into great-looking presentations
Excel
Create a budget and keep your expenses on track
OneNote
Collect all your information in one easy-to-find place
Outlook
Stay connected to your world with powerful email and calendar tools
Publisher
Create professional-quality newsletters and brochures
Access
Organize & report important information with easy-to-use database tools
Extras
+20GB of additional online storage
60 minutes of Skype calls per month


All Microsoft Software with an Academic Discount are available by visiting the Microsoft Student Store

NOTE: All software is purchased through the Microsoft Student Store. NSU cannot provide assistance for purchases or downloads of Microsoft software. Please contact Microsoft directly for assistance.

 

Moodle Compatibility

For iPad only

Open Compatibility settings for Internet Explorer to view videos on Moodle.

Download Compatible Java Runtime Environment (JRE) version for Moodle.

Download Respondus LockDown Browser for use with tests in Moodle.

Compatibility Test Badge Compatibility Test Badge

 

Campus Areas with Wireless Access

Campus Buildings with Wireless Outdoor Hotspots
Alumni New Fine Arts
Front of Russell
Bienvenu Prather Coliseum Between the Fine Arts Buildings
Dodd
Roy
Between Fournet, Kyser & Williamson
Family & Consumer Sciences (FACS) Russell Between FACS, Fournet & Morrison
Field House
Student Union
Front of the Field House
Fine Arts
Teacher's Education Center (TEC)
 
Fournet Varnado  
Health & Human Performance (HHP)
Watson  
Infirmary Williamson  
Kyser WRAC  
Morrison    

 

Virus Information

AVG Threat Information

McAfee Threat Center

Symantec Security Response